Business To Business – Section 2

Solutions to Enhance Assertiveness and Communication Skills for the B.2.B. Sector


b2b_section2In the information age, we have to send, receive, and process huge numbers of messages every day. But assertive communication is about more than just exchanging information; it’s also about understanding the emotion behind the information.

Assertive communication deepens your connections to others and improve teamwork, decision-making, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust.

Assertive communication combines a set of skills including nonverbal communication, attentive listening, the ability to manage stress in the moment, and the capacity to recognize and understand your client’s emotions and therefore communicating effectively.

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