Breakthrough activities are those directed at achieving significant performance improvements or making significant changes in the way an organization, department or key business process operates. These activities are typically directed at overcoming the critical business issues which the organization will face in the next two to five years. In the broadest sense, these issues may relate to profitability, growth or market share; toward a specific issue such as a quality problem; or in support of a new product or service launch.
To articulate clearly what needs to be done, the organizations should develop a mission statement. The statement should address what is to be accomplished (the business objective) with a measure of accomplishment (the overall goal) within a given time frame (when). The mission statement describes what the Hoshin plan needs to accomplish.
All specific improvements or changes to be made by the organization should contribute directly to the business objectives. These are the Hoshin strategies chosen by the leadership team. Each strategy has a strategic goal and particular process performance measures to continuously monitor performance on each individual strategy. This ensures that the Hoshin strategies are being properly carried out and are progressing towards their individual strategic goals. If all strategies are successfully accomplished (all strategic goals met), the overall Hoshin goal will also be met.