Methodology - Develop Behavioural Leadership in the Oil & Gas Sector

TTM associates Methodology

Safety is a pertinent challenge for many companies operating in the oil & gas sector. For many decades, companies in the oil & gas sector emphasized the process, the procedures and the control measures to proactively achieve safety records & high performance. Yet it has been proven that the role of behaviours is key in optimising safety records and performance and in the prevention of major accidents.

TTM associates specialise in developing leadership behaviours and we would like to share with you the steps and the process that we suggest a company should follow in order to develop and sustain in their staff, managers and executives, those behaviours which are key to leadership and to sustaining high performance safety records in the oil and gas sector.

Step 1: Setting the Benchmark of Desired safety Behaviours

Activity 1: Deploy methodologies to research the BEHAVIOURAL INDICATORS for successful safety performance.

  • The pay-off and outcome of this phase is:
    process map
    • Validated behavioural indicators in the context of your own company vision & in a cultural context.
    • Validated definition and subcategories of safety behaviours in the context of your company vision, values and strategy.
    • Benchmarking for every safety indicator / value, of the current safety behaviours level vs the desired level
    • Data for producing the desired behaviours for every safety indicator.
  • The process for this phase is:
    • Questionnaires are designed based on a structured design methodology across all the layers and tools
      • One to one interviews with HS executives and HR/Talent Management
      • Focus groups with senior executives, managers and delegates
      • Online survey for entire organisation on safety behaviours

Activity 2: Office work – data collation, analysis, tabulation and validation

  • The pay off and outcome of this phase is:
    • Well defined and documented leadership behaviours for safety in the oil & gas sector in the context of your own company.
    • Behavioural benchmark and gap analysis of every safety indicator

 

Step 2: Development Phase – Developmental Behaviours for Safety

In order to attain the desired change in safety behaviours, companies may need to change the mindset into a journey of behavioural development which is based on three main Pillars as explained in the diagram below.

Behavioural Leadership Methodologies

three pillars

  • PowerPoint slide-FREE & experiential workshops!
  • Action learning projects
  • One-to-one coaching
  • Peer-to-peer feedback
  • Webinars
  • Web forums

Safety Process Improvement

When dealing with safety it is imperative to treat the subject of process with great due diligence; The safety process is like the map
that any employee will use to navigate dangerous and hazardous situations. Therefore the map has to be extremely easy and straightforward to understand by anyone who has to evolve within the limitations and stresses of a hazardous environment. Furthermore the process should have a clear safety objective – this is critical for the successful design and assessment of any efficient process.

Activities involved in formulating and optimising processes in terms of safety:

safety process improvement

  • Design a process review committee with multiple stakeholders from various functional backgrounds.
  • Formulate and document the process objective and the expected outcomes.
  • Audit the outcome of the process. Is the process achieving its purpose and is it in synchronisation with overall business objectives?
  • Conduct a first level review to ensure compliance with physical risk avoidance.
  • Conduct a second level review for compliance with behavioural risk avoidance.
  • Formalise the process
  • Communicate and educate the workforce on the process

Internal Communication and Awareness

Internal communication is an integral part of achieving the desired behaviours when it comes to the behaviour
al aspect of safety.

There needs to be a very acute understanding of your organisational culture in order to devise the right communication framework. As such there is no text book approach that would favour a top down approach as opposed to a bottom up or matrix approach. What is certain is that all parties involved have to be fully enabled, engaged and energised about behavioural safety.

 

Internal Communication Methodology

  • Before the message is even designed the nature of the target audience has to be fully studied and understood.
  • The outcome of the message has to be made crystal clear – what does each person have to do once this message is transmitted?
  • Analysis of the organisational culture will then determine the approach to be used for the communication itself.
  • The main components of internal communication are as follows:
    1. Relevance
    2. Frequency
    3. Engagement
  • Recording and responding to queries is a must in order to maintain an effective communication loop.
Should you need any further info about behavioural leadership, health and safety in the oil and gas sector or any related topics, or if you are interested in the services which TTM associates offers, please do not hesitate to contact us.
Make sure to connect with us on all of the main social networks (below) to remain fully updated about our continuing series of articles.

 

Back to Article