The culture of an organisation is made up of shared values, beliefs and assumptions about how people should behave and interact, how decisions should be made and how work activities should be carried out. Key factors in an organisation’s culture include its history.
Organisational culture is critical to the success and performance of the entire organisation, as it can enhance employee engagement, satisfaction, and loyalty – the overall employee experience! A healthy culture leads to higher performance results.
Following the COVID-19 pandemic, Culture played a critical role in helping organisation cope and thrive during challenging times. Research revealed that organisations embracing a strong values-driven culture that focused on employee’s well-being, performed much better during 2020 (1).Such cultures encourage adaptability, agility, digital connectivity, information sharing, and work/life balance among employees
Moreover, a strong culture created a unified and motivated workforce that led to enhanced Employee Engagement and Employee Loyalty, resulting to increased productivity and greater financial performance.
Peter Drucker once said, “Culture eats strategy for lunch.” And he couldn’t be more right!
In the new digital era, one of the top priorities for organisations is the transformation into people-centric culture that promotes trust, unity, empathy, and engagement.
Enhancing the entire employee experience is key for organisations seeking to thrive in the new era. For example, a culture focused on employee well-being enhances employee engagement and productivity and helps retain talents. This results to better financial performance during the era of the new normal (1).
During the Covid-19 pandemic, there was a shift in the organisational values, from Finance and Effectiveness focus, into Trust and Engagement. Successful organisations during the pandemic shifted their Culture values from performance into people focus and from control to adaptability (1).
Now in the post-2020 era, there is a Culture Shift in organisations, with employees asking for more communication, innovation, and collaborative ways of working together that foster engagement and trust.
At the same time, leaders appear to have differing priorities in terms of what would make the organization thrive. Leaders desire an even greater focus on agility and innovation, while also thinking more in terms of society and sustainability(1).It is critical for organisations to be aware of this Culture Shift in order to thrive in the new digital era.
More importantly you need to have the Right Culture!
A values-based culture that is tailored to your needs and your stakeholders’ expectations!
Given all the above, there are 3 critical issues to be address by any HR professional:
- Do you have the ‘Right Culture’ in your organisation to thrive in the post-COVID-19 era?
- Is the values-driven culture tailored to your needs?
- Do you know the ‘Culture Shift’ in your organisation following the pandemic?
At TTM Associates we developed a groundbreaking approach powered by the Barrett Values Center, enabling organisations to develop a Values-based Culture, tailored to your needs!
A values-based organisation is a living culture embraced by all parties and built upon the foundations of core principles and beliefs that shape the organisation’s identity.