VCL is our sister organisation and part of the TTM Associates Group, that helps companies reinvent customer value creation and delivery in a digital, Low-Touch economy.
VCL responds to the key challenge of the disruptive pandemic which is the turning of the economy from high-touch to low-touch. Whether you are a large, medium or small size organisation, an industrial, biotechnological or retail company, the value delivery to the customers has been converted into digital.
This new disruptive reality has impacted everyone: from a CEO overseeing the whole value-creation for stakeholders to a frontline-customer service employee delivering value to customers.
In an Era of Digital Transformation, where does your Organisation Rank in Value Creation?
Take the VCL Transition Assessment VTRA© to measure your agility in a Low-Touch environment.
VCL helps organisations reshape their vision and create an innovative strategic plan to overcome the disruptive challenges of the low touch digital economy
VCL reinvents the way value is created and delivered during the disrupted customer journey in a Low-Touch economy.